Administrative Support II (Education Admin Assistant) Jobs in Fort Collins, CO at City of Fort Collins

Title: Administrative Support II (Education Admin Assistant)

Company: City of Fort Collins

Location: Fort Collins, CO

POSITION TITLE: Administrative Support II (Education Admin Assistant) (Hourly)

REQUISITION #: req5701

DEPARTMENT: Cultural Services


BENEFIT CATEGORY: Variable Hourly View Classifications & Benefits

EMPLOYMENT TYPE: Fluctuating Hourly

HOURLY RATE: $15.00 – 20.00 per hour (based on relevant experience)

SELECTION PROCESS: Application deadline is
3:00 p.m. MT
on 10/6/2022.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.
Post-offer background check required .
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

The Community: The City of Fort Collins sits nestled against the foothills of the Rocky Mountains alongside the banks of the Cache La Poudre River. At 5,000 feet in elevation, residents enjoy a moderate, four-season climate, with an average of 300 days of sunshine per year. With 174,800 residents, Fort Collins is Colorado’s fourth-largest city and spans 57 square miles. With the 20 year growth projection, the City of Fort Collins is expected to reach 255,000 residents.
The first people who hunted in this region arrived approximately 11,000 years ago, and Northern Colorado remains an integral part of the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations. European-American trappers and traders arrived by the early 1800s but rarely established permanent settlements. Gold and silver discoveries in the Colorado mountains in the mid-1800s and the prospect of land for farming and ranching attracted people from eastern cities and across the globe to the Colorado Territory, including what would become the town of Fort Collins; an agricultural colony that emerged from its founding days as a military fort. The expansion included the sugar beet industry’s growth, which brought new residents whose descendants still live here today, including Mexican-American families from southern Colorado, New Mexico, and northern Mexico, as well as Germans from Russia. Since 1879, Fort Collins has been the home of the state’s land grant institution, Colorado State University, which currently enrolls 34,000 students. Along with the university, the city’s major high-tech and manufacturing companies and breweries attract new residents from all over the country and world. The community’s overall social diversity continues to grow.
There are abundant outdoor recreation opportunities available to the many residents who enjoy healthy lifestyles. The nearby Horsetooth Reservoir is a key attraction, as is the Cache La Poudre-North Park Scenic Byway. The Downtown district provides many venues for live music, shopping, dining, and nightlife within the city. Fort Collins is widely considered the Craft Beer Capital of Colorado. The City has a strong appreciation for arts, culture, and entertainment. Various national organizations and magazines recognize Fort Collins as one of the best places to live in the nation.
The City’s long list of acknowledgements includes:

No. 2 Best Tasting Drinking Water in North America: American Water Works – June 2021
No. 5 Best Remote-Ready Cities: Livability.com Jan 2021
Top 30 Creative Small Cities: CVSuite – May 2020
No. 18 Safest Cities in America: SafeWise – April 2020
No. 1 Best Place to Live: Livability.com March 2020
No. 9 Most Fitness Friendly Places: SmartAsset – Dec 2019
No. 7 Safest Driving Cities: Allstate – June 2019
No. 4 Best U.S. Cities to Raise a Family: MarketWatch – April 2019
No. 9 Best Performing Cities: Milken Institute – Jan 2019
No. 3 U.S. Cities with Highest Economic Confidence: Yahoo – Nov 2018
No. 2 Brain Concentration Index: Bloomberg – Nov 2018
No. 1 City in America for Cycling: PeopleForBikes-May 2018
Outstanding Achievement in Local Government Innovation Award: Alliance for Innovation-April 2018
The Malcolm Baldrige National Quality Award-Nov 2017
18th Best City for Career Opportunities: SmartAsset – Sep 2017
3rd Best College Town to Live in Forever: College Ranker – July 2017
25 Best Towns Ever: Where to Live Now: Outside Magazine – June 2017
No. 1 Stable and Growing Housing Market: Realtor.com-June 2017
11th Happiest City in America: Yahoo! Finance – March 2017
No. 9 Top 150 Cities for Millennials Report: Millennial Personal Finance – Feb 2017
No. 2 Best Cities for Small Business Owners: ValuePenguin – Feb 2017

Why Work For the City of Fort Collins?

Potential for paid personal leave and paid holidays

– Employee Assistance Program: counseling, legal, and financial assistance

– Wellness program, workout facilities

– Personal & professional learning opportunities plus potential for career mobility

– Collaborative work environment

Summary: The Administrative Support II position supports education programs at The Gardens on Spring Creek including providing excellent customer service, scheduling and communicating with program participants, running virtual meetings, day-of education program coordination on Saturdays and other duties as assigned. This is a part-time position.
Background Information: The Gardens on Spring Creek is the community botanic garden of Fort Collins. The mission of The Gardens is to enrich the lives of people and foster environmental stewardship through horticulture. The Gardens is supported by the Friends of the Gardens on Spring Creek, a non-profit partner organization that supports The Gardens through fundraising and advocacy.
The facility includes a Visitor’s Center and 12 acres of gardens. A detailed description of the Gardens on Spring Creek and its programs can be found at www.fcgov.com/gardens.
This is a new position for the organization. This position reports to the Education Coordinator.
Essential Duties and Responsibilities: The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive:

Act as education department representative and answer questions from the public and staff.
Troubleshoot customer service requests.
Communicate with program participants and adult class instructors via email and in person.
Coordinate day-off set-up and logistics for Saturday adult classes.
Set-up hybrid meetings using cameras, computers and zoom.
Orient volunteers assisting with adult programming and provide class instructor introductions.
Manage check-in for programs.
Work in Altru database to reserve spaces and schedule and edit programs.
Help maintain accurate rosters and registrant information in database.
Sell, refund and reschedule participants.
Manage Summer camp registration including scholarship requests, refunds and waitlists.
Monitor and manipulate education spreadsheets, troubleshooting challenges.
Assist Education Coordinator with the scheduling, editing and calendars for adult programming.
Manage Zoom scheduling for the Gardens, troubleshooting and recordings.

Supervision: This position will train and supervise volunteers.

City Competencies

Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge, Skills and Abilities: The requirements listed below are representative of the knowledge, skills and abilities required to perform the necessary functions of this position.

Demonstrated ability to perform exceptional customer service; enjoys working with people; has a “customer first” approach
Excellent interpersonal skills when interacting with a diverse public including age, race and disabilities
Excellent oral and written communication skills for internal and external customers
Demonstrates critical thinking skills.
Organized and detail oriented
Ability to prioritize work effectively
Confidence working in database system, Zoom and MS Office Suite (Outlook and Excel in particular)
Comfortable troubleshooting basic computer issues.
Works independently and proactively
Works well as part of a team and individually
Anticipate program needs.

Required Education and Experience
Minimum: High School Diploma or GED and or functionally related licenses or certificates High school diploma or general education degree (GED)
Experience: Minimum of two-year related customer service/administrative experience; or equivalent combination of education and experience.
Certifications/Licenses/Specialized Training


Language Skills Ability to respond to common inquiries or complaints from customers, volunteers, or business community members. Ability to effectively present information to management and employees. Spanish speaking skills are preferred.
Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision.
Work Environment The work environment characteristics described here represent those an employee would encounter while performing the essential functions of this job. The employee works in a typical office environment and can be done hybrid between the office and home. Employee will be asked to work variable hours including Saturdays, early morning, afternoon, evening, and late evening shifts, both during the week, weekends, and some holidays.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call
(970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use:
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age 40 years or older, marital status, disability, sexual orientation, genetic information, pregnancy or other characteristics protected by law. For the purpose of this City policy “sexual orientation” means a person’s actual or perceived orientation toward heterosexuality, homosexuality, bisexuality.


Note: Some information in your application may be public information under the Colorado Open Records Act.

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.